Noosa Triathlon Entries Suspended
June 3, 2010
Entries into the 2010 Noosa Triathlon Multi Sport Festival were suspended on Tuesday morning after a surge of online entries caused the internet bookings system to collapse.
In a statement, Noosa Triathlon organizers USM Events Team told stakeholders âdespite the assurances from our internet service provider that the system would more than cope with the demand, and after numerous attempts to reset the system, we were forced to close it down completely.
âAlthough we anticipated high traffic the system was unable to handle the volume. This has happened despite putting in measures as advised by our service provider including moving the Noosa Triathlon event to a separate server to cope with this.
âWe are now working through these issues with our IT company to get entries back up online as soon as possible and anticipate re-opening in a weeksâ time to ensure we adequately communicate the new on sale date making it a fair process for everyone.
âWe sincerely apologise for the inconvenience, understanding many people had rearranged their schedules and even taken time off work to make sure they didnât miss out on an entry. We feel the same frustration having been assured the system would work.
âThe system will remain closed until an acceptable solution is found before reopening. In the meantime we will continue to communicate via our website and enews letter of the progress as it comes to hand.�?
Established in 1983, the annual Noosa Triathlon is Australiaâs highest profile triathlon event and is the third largest Olympic distance triathlon in the world, after the London and Chicago Triathlons.
http://www.usmevents.com.au/ntmsf/index.html
In a statement, Noosa Triathlon organizers USM Events Team told stakeholders âdespite the assurances from our internet service provider that the system would more than cope with the demand, and after numerous attempts to reset the system, we were forced to close it down completely.
âAlthough we anticipated high traffic the system was unable to handle the volume. This has happened despite putting in measures as advised by our service provider including moving the Noosa Triathlon event to a separate server to cope with this.
âWe are now working through these issues with our IT company to get entries back up online as soon as possible and anticipate re-opening in a weeksâ time to ensure we adequately communicate the new on sale date making it a fair process for everyone.
âWe sincerely apologise for the inconvenience, understanding many people had rearranged their schedules and even taken time off work to make sure they didnât miss out on an entry. We feel the same frustration having been assured the system would work.
âThe system will remain closed until an acceptable solution is found before reopening. In the meantime we will continue to communicate via our website and enews letter of the progress as it comes to hand.�?
Established in 1983, the annual Noosa Triathlon is Australiaâs highest profile triathlon event and is the third largest Olympic distance triathlon in the world, after the London and Chicago Triathlons.
http://www.usmevents.com.au/ntmsf/index.html
