TEG restructures for new era of ticketing and technology

January 25, 2019

Leading ticketing, live entertainment and data analytics company TEG has announced a management restructure to meet the challenges of a new era operations.

Under the changes, the ticketing, technology, Client Services, e-commerce, marketing and product innovation teams will be unified into a single stream, reporting to Cameron Hoy, who has been appointed to the new role of Chief Operating Officer and Head of Ticketing for TEG.

TEG Chief Executive Geoff Jones said the restructure would strengthen TEG’s core focus on innovative, agile, ticketing and technology solutions that deliver better experiences for fans and enhanced capabilities for our clients.

Jones advised “this restructure will ensure TEG becomes even more dynamic in an environment where the Live Economy is experiencing rapid changes in the way customers want to search for, buy and redeem tickets.

“This is turn impacts the way promoters, sports bodies and venues engage with fans. Ticketing provides this crucial connection and that is why we are dedicated to developing customised ticketing technology solutions and delivering seamless integration with our venues, partners and stakeholders.”

Hoy will be promoted from his current position of Managing Director, Ticketek Australia, where he has led a dedicated and passionate Team during times of rapid change and innovation in ticketing and e-commerce over the past 11 years.

This newly created role will ensure Hoy remains deeply involved with Ticketek’s business operations. Hoy will also work closely with heads of TEG’s International businesses, particularly with TEG’s rapidly expanding Asian division.

Jones added “Cameron has been on the journey with me for over a decade and has proven his leadership in this dynamic business. I am delighted to appoint him to the important role of COO and Head of Ticketing.”

Thanking Jones for the opportunity and welcomed the challenge of the new position, Hoy stated “there has never been a more exciting time to be in ticketing and technology.

“We have seen more change in the past three years than the previous 30 and ticketing has expanded its importance in the value chain of the Live Economy. TEG is leading that change.

“I am proud that TEG, through Ticketek, is the only major ticketing operation in South-East Asia that has a local, dedicated and highly sophisticated technology development team. Our new structure will unleash even more potential for innovation for fans, clients and partners”.

Under the restructure, TEG is in the process of appointing a Chief Technology Officer of TEG and filling the new role of General Manager of Ticketek Australia. Both roles will report to Hoy.

Images: Geoff Jones (left) and Cameron Hoy.

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