MyVenue announces technology partnership with FreedomPay

October 19, 2024

MyVenue has revealed that it has become the first sport and entertainment point-of-sale solution certified by FreedomPay - the world’s largest independent payment gateway - on Castles Technology's Portable Android Series POS devices.

The partnership sees the all-in-one handheld POS device with MyVenue’s cloud-based solution is now live at multiple North American venues.

Noting that the company is always looking to partner with innovative technologies, FreedomPay President, Chris Kronenthal advised “as the first event-driven POS solution to be certified by FreedomPay with Castles Technology's Portable Android Series devices, MyVenue is leading the way in fast, scalable and secure solutions for venues.”

The compact devices are the first fully integrated handheld POS with EMV reader, printer, 4G, and Wi-Fi connectivity certified on FreedomPayb’s P2PE-compliant payment gateway.

MyVenue has also advised how it is using the Google Cloud and Big Query platforms to manage the terabytes of data from thousands used by its POS devices.

Seamlessly processing 5,000 records per hour during peaks, MyVenue processes and analyses data from thousands of POS terminals across North America, the UK and Asia Pacific and additionally improved its scalability and flexibility.

To manage the large datasets generated by processing tens of millions of sales transactions across more than 140 venues, deliver real-time performance dashboards to thousands of product users, and leverage the large datasets required to generate long-term trend analysis, we needed an equally reliable, fast and super-scalable data warehousing solution.

MyVenue Marketing Manager, Scott Babolka advised “for every extra second a sports fan or concertgoer waits in line to place their food and beverage orders, queue abandonment increases. At a stadium or arena, this represents millions of dollars in lost opportunity annually.”

Launched in 2020, MyVenue provides a cloud-based point-of-sale (POS) solution to venue food and beverage operators in the sport, entertainment and hospitality industries. The business services more than 140 venues across North America, the UK, and Asia Pacific. Its solution includes a hardware-agnostic POS software, mobile ordering app, suite catering platform with online ordering portal, self-service kiosk, full inventory management, kitchen display system, and browser-accessed back office with real-time reports, dashboards, and configuration updates. As a full service integrator, MyVenue also offers professional services like installation, POS support, and custom development.

Click here to contact MyVenue through their entry in the Australasian Leisure Management Supplier Directory.

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